Refund Policy

Last updated: 10 September 2026

Business details still to be filled in. The registered business name and address are marked [TO BE COMPLETED] and need filling in, and none of this is legal advice: have it reviewed before you rely on it.

1. Digital Services

Digital services (data bundles, subscriptions, gaming top-ups) usually reach you within minutes, and once they have they cannot be taken back. So a refund on one is available where the service did not arrive, arrived wrong, or does not work through no fault of yours.

2. Physical Products

Physical products may be returned within 7 days of delivery if unused, in original packaging, and accompanied by proof of purchase. Return shipping costs may apply.

3. How to Request a Refund

Contact support within 24 hours of the issue via the Help Center.
Provide your order ID and a description of the issue.
An approved refund goes back to your wallet straight away if you have an account, or to the method you paid with, which usually takes 3 to 5 working days.

4. Non-Refundable Situations

Orders are not eligible for refund where the service was delivered correctly and consumed, or where the request is made after the eligibility window above.

5. Contact

Refund questions can be sent to support@legendsbest.com.